Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Sizing details

Can we size rings?

"Absolutely beautiful piece. She sized it to fit and it's perfect. Fantastic customer service, and very knowledgeable."

Can we size rings? Can we adjust the size of the bail (hole where your necklace goes thru)?

In general, Yes!

Please inquire about items individually as there are some natural limitations to the materials.

Do pendants come with a necklace?

Yes! All pendants come with a wax cotton or leather necklace strand unless otherwise noted.

We do carry a rotating variety of silver chains and can order you anything you want from our wholesaler at a very humane price

Wholesale availability

Yes, we do offer wholesale pricing, we are members of Etsy wholesale, however we are updating our lines currently so please reach out and we are happy to help you!

Custom and personalized orders

"I got a custom made necklace and love it!!! She was awesome and worked really hard to make the necklace exactly the way I wanted it! It came in today and I'm already in love with it!!!!"

Love our designs but have a stone or idea of your own? We love helping you create your perfect jewelry piece, feel free to reach out and please send a picture of any items you would like us to work with and we will get you a quote.

Will my stone look exactly like it does in the picture?

"My really first Rainbow Moonstone! Waou....is all I can say. Top quality,perfect colour with an excellent play of lights. The design is so refined ,elegant and so ...Artistic. A great talent and a good communication. I'll buy again."

It will look better! Due to the limitations of technology, its hard to capture all of the visual effects gemstones offer! Monitor color and temperature can also cause havoc with colors. Never fear, if it's not exactly what you want, return it for a no hassle exchange or refund!

Legal imprint